Our approach

Quality of workmanship

Excellent quality of workmanship, timeliness and communication (reporting side). Precision workmanship. Commitment to quality and doing the job well the first time.

Communication

Provides regular, clear communication – upfront. Informs if there is a problem.

Specialised knowledge / expertise

Specialists in pumps, refurbishment of pumps. The only company to offer 3 divisions – service, projects, sales. Depth of knowledge and expertise. Provides expert, specialist advice.

Competent Team

Experienced, competent management and good staff. Experienced Project Managers, easy to work with.

Excellent project management

“If there’s a project – no matter what size – and I see Re-Pump’s name, I immediately relax as I know it will be done well.” Gerhard Hamman, Gladstone Regional Council

Safety is key

Excellent safety management programs. Handle safety to a very, very high standard. Integrated safety approach.

Scope the job properly

Detailed project scopes. Clearly details how to mitigate safety, quality and operational risk.

Fast turnaround – the speed of repairing equipment

Turnaround speeds in repairing equipment among the best in the market.

Accessibility/ Responsive Customer Service

Accessibility/ Responsive Customer Service

Long term, trusted relationships

Re-Pump forms long term, trusted relationships. Demonstrates that they have the best interests of customers at heart.

Strong staff retention/long term employees

Easy to work with

Competitive prices

No agenda, Brand agnostic

We supply pumps to align with customer needs and budget, not based on the highest margin we receive from a particular brand.